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Privacy Policy

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Privacy Policy
  1. INTRODUCTION

ReklamStore respects your privacy and is committed to protecting your personal data. This privacy policy (“Policy”) will inform you how we look after your personal data when you visit our website. If you have any questions about this policy, please contact privacy@reklamstore.com.

  1. INFORMATION ABOUT WHO WE ARE

PURPOSE OF THIS POLICY: This Policy aims to give you information on how ReklamStore collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our website or purchase products or services from us.

It is important that you read this Policy together with any other policy or notice we may provide so that you are fully aware of how and why we are using your data. This Policy supplements the other notices and is not intended to override them.

CONTACT DETAILS: Our full details are:

  • Full name of legal entity: RS Internet Pazarlama A.S.
  • Email address: info@reklamstore.com
  • Postal address: Yesilce Mahallesi, Diken Sokak, No: 4, Kat 4, ReklamStore, Kagithane, Istanbul, Turkey
  • Telephone number: +90 (212) 284 44 49
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CONTROLLER: ReklamStore is made up of different legal entities. This Policy is issued on behalf of the ReklamStore Group so when we mention “ReklamStore”, “we”, “us” or “our” in this Policy, we are referring to the relevant company in the ReklamStore Group responsible for processing your data.

If you have any concerns about how we are handling your data you have the right to make a complaint to your data protection supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority so please contact us in the first instance.

CHANGES TO THE POLICY AND YOUR DUTY TO INFORM US OF CHANGES: This version was last updated on May 2018. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

THIRD-PARTY LINKS: This website may include links to third-party websites, plug-ins, and applications. We do not control these third-party websites. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Please note this website is not intended for children and we do not knowingly collect data relating to children.

  1. THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you. We have categorized these as follows:

  • Identity includes first name, last name, username, and title.
  • Contact includes billing and delivery address, email address and contact numbers.
  • Financial includes bank account and payment details.
  • Transaction includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage includes information about how you use our website, products, and services.
  • Marketing and Communications includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. This data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you do not provide that data, we may not be able to perform the contract (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you.

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  1. HOW DO WE COLLECT YOUR PERSONAL DATA?

We collect data from and about you as follows:

  • Direct interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone or email. This includes personal data you provide when you: (a) apply for our products or services; (b) create an account on our website; (c) subscribe to our service or publications; (d) request marketing to be sent to you; or (e) give us some feedback.
  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns by using cookies, server logs, and other similar technologies.
  1. HOW WE USE YOUR PERSONAL DATA

We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data other than when we send third-party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us at privacy@reklamstore.com

Purposes for which we will use your personal data:

Purpose/ActivityType of dataLawful basis for processing including basis of legitimate interest
To register you as a new customerIdentity; ContactPerformance of a contract with you
To process and deliver your order including managing payments, fees and charges and collecting and recovering money owed to usIdentity; Contact; Financial; Transaction; Marketing and Communications

Performance of a contract with you

Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which includes notifying you about changes to our terms or privacy policyIdentity; Contact; Marketing and Communications

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated)

To administer and protect our business and this website (including troubleshooting, data analysis, system maintenance, support, reporting and hosting of data)Identity; Contact; Technical

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud)

Necessary to comply with a legal obligation

To deliver relevant website contentIdentity; Contact; Usage; Marketing and Communications; TechnicalNecessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiencesTechnical; UsageNecessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
  • We want to ensure that you have choices regarding certain personal data uses, particularly around marketing and advertising. Please contact us if you want to change your marketing preferences.
  • Third-Party Marketing: We will get your express opt-in consent before we share your personal data with any company outside the ReklamStore group of companies for marketing purposes.
  • Opting out: You can ask us to stop sending you marketing messages at any time by contacting us at privacy@reklamstore.com. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase or other transactions.
  • You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
  • Change of Purpose: We will only use your personal data for the purposes for which we collected it, unless we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact privacy@reklamstore.com. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

  1. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 5 above.

  • Internal Third Parties: other companies in the ReklamStore Group acting as joint controllers or processors.
  • External Third Parties including:
    • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide services to us.
    • Regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We only permit our service providers to process your personal data for specified purposes and in accordance with our instructions.

  1. INTERNATIONAL TRANSFERS

We share your personal data within the ReklamStore Group. This will involve transferring your data outside the European Economic Area (EEA). In addition many of our external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

Please contact us at privacy@reklamstore.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

8. CHILDREN

We do not permit Services to be used to collect information from sites and apps directed to children aged 16 or under for purposes of creating interest-based profiles or serving ads based on users’ inferred interests. We may collect information from sites and apps directed to children aged 16 or under for other purposes, such as serving advertisements based on contextual information, like the content or type of the site or app (for example, serving an ad for a video game to a gaming app).

9. DATA SECURITY

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes. We may use this information indefinitely without further notice to you.

10. YOUR LEGAL RIGHTS

You have rights under data protection laws in relation to your personal data.

  • Request access to your personal data: This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of your personal data: This enables you to have any incomplete or inaccurate data we hold about you corrected.
  • Request erasure of your personal data: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
  • Object to processing of your personal data: Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
  • Request restriction of processing your personal data: This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request transfer of your personal data: To you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
  • Right to withdraw consent: Where we are relying on consent to process your personal data.
  • Deletion of your account in the application: If you want to request the deletion of your user account in the application, you can ensure the deletion of your account by sending an email titled ‘I Want to Delete My Account’ from the email address you registered with to info@reklamstore.com. In this case, your account and membership information will be deleted.

If you wish to exercise any of the rights set out above, please contact us at privacy@reklamstore.com.

You can opt-out any time from the links below.

DSP Privacy Policy

SSP & DMP Privacy Policy

11. CHANGES TO THIS PRIVACY POLICY

From time to time, we may update this Privacy Policy. Updates take effect 7 days after we post a notice on Website.

Until the new privacy policy takes effect, you can choose not to accept it and terminate your use of Website and/or Services. Continuing using Services after the new privacy policy takes effect means that you agree to the new privacy policy.

Note that if We need to adapt the privacy policy to legal requirements, the new privacy policy will become effective immediately or as required.

12. CONTACT US

If you have any requests concerning your personal information or any queries with regard to this Privacy Policy please feel free to contact us through our Website or by privacy@reklamstore.com.

No fee usually required. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

APP TRACKING TRANSPARENCY (ATT) PERMISSION
Our ReklamStore app requests user permission to track data, such as device identifiers, for advertising purposes using Apple’s App Tracking Transparency (ATT) framework. The app only accesses and tracks this data if the user grants permission. The ATT permission allows us to respect user preferences regarding data collection and usage. Granting this permission enables us to personalize the user experience and improve our advertising strategies. If you have any questions or requests regarding the ATT permission, please contact us at info@reklamstorecom.
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Last Update: November 2024